Internet
Fiber Optic Cables "cut" in several places nationwide!
In
what appears to be a coordinated act of sabotage, Internet fiber
optic cables have apparently been physically cut in several places
around the United States.
One
worker, allegedly from Comcast, claims the attack is causing severe
service disruptions to not only Comcast, but many other Internet and
cable TV providers across America.
The
map above, from the service called "DownDetector" reflects
the skyrocketing complaints for COmcast as of 6:10 PM EDT on Friday.
FRIDAY'S
MASSIVE COMCAST OUTAGE SHOWS HOW FRAGILE THE INTERNET IS
29
June, 2018
WIDESPREAD
INTERNET OUTAGES around the United States on Friday afternoon quelled
productivity and sent irate customers to Twitter to complain. Comcast
and Xfinity suffered the biggest service interruptions across its
internet, cable, and landline products. The company, which has more
than 29 million business and individual customers, said on Friday
that the outages stemmed from fiber optic cables at two internet
infrastructure companies that were cut or otherwise disrupted.
Like
virtually all internet providers, Comcast relies on a combination of
its own fiber optic infrastructure and that of other partner
companies to seamlessly route data around the world.
"We
identified two, separate and unrelated fiber cuts to our network
backbone providers," Comcast said in a statement to WIRED. "Our
engineers worked to address the issue immediately and services are
now being restored to business and residential internet, video and
voice customers."
Comcast
says the two internet infrastructure companies involved are Level 3
(now owned by CenturyLink) and Zayo, a fiber company headquartered in
Colorado. Throughout the afternoon, the outage-tracking site Down
Detector showed service interruptions at CenturyLink, Zayo, and
Comcast, but the latter suffered the most severe consequences.
"While
the CenturyLink network continues to operate normally, on June 29 we
experienced two isolated fiber cuts in North Carolina affecting some
customers," CenturyLink said in a statement. "At this time,
our technicians are working to restore the services."
CenturyLink
noted that its two fiber cuts would not have been enough on their own
to cause the outage, indicating that another also occurred, as
Comcast said.
"Earlier
today, Zayo experienced a fiber cut in the New York area," said
a Zayo spokesperson in a statement. "We immediately dispatched
our local team who quickly restored the cut. All impacted services in
the area have been restored."
Fiber
cuts aren't necessarily malicious, and can happen as the result of
incidents like severe weather or construction mistakes. They're also
not terribly uncommon; when they do happen, the internet
infrastructure community works to implement redundancies and traffic
rerouting tactics so physical disruptions don't cause digital ones.
In this case, the combination of disruptions in New York and North
Carolina were enough to turn off the internet for millions of people.
The
underlying physical backbone of the internet is surprisingly fragile,
and failsafes don't always work. For example, in November, a tiny
misconfiguration error at Level 3 caused outages around the US. And a
digital attack on the internet infrastructure company Dyn famously
caused major outages in 2016 because they were targeted at
destabilizing one of the internet's underlying routing protocols.
"We
are profoundly and globally dependent on a fundamentally fragile
infrastructure," says Roland Dobbins, a principal engineer at
the DDoS and network-security firm Arbor Networks, which monitors
global internet operations. "Some redundancies exist, but many
times they don't."
By
Friday evening, Comcast service had come back for many customers. But
the underlying message should resonate: The internet can be more
frail than you'd think, and sometimes all it takes to shut it down is
a couple of cuts.
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