Secret
Service Wants to Monitor Sarcasm on Social Media
4
June, 2015
The
US Secret Service has
requested that
developers submit proposals for new software that will detect sarcasm
on social media.
This
software must be capable
of identifying
influencers on social media, as well as profile them through
historical trends and data.
The
SS also would like this software to work specifically with Windows 8.
Ed
Donovan, spokesman for the Secret Service said :
“The request would allow the Secret Service to create its own
system for monitoring Twitter – both its own footprint in social
media and the important issues that are trending on the social
network.”
Donovan
continued: “For example, when people were holding purple tickets to
the 2009 inauguration and were trapped inside a tunnel under the
Capitol, unable to get through security gates, the Secret Service
could have, perhaps, done something about it with the right
information.”
According
to Donovan, the Federal Emergency Management Agency (FEMA) uses
Twitter analytics to monitor for suspicious and sarcastic comments on
social media.
Donovan
claims: “Detecting sarcasm is just a small feature of that
monitoring. Our objective is to automate our social media monitoring
process. Twitter is what we analyze. This is real time stream
analysis. The ability to detect sarcasm and false positives is just
one of 16 or 18 things we are looking at. We are looking for the
ability to quantity our social media outreach. We aren’t looking
solely to detect sarcasm.”
Posting
this work order includes the ability for analytics that can process
and synthesize “large sets of social media data”.
According
to the solicitation the software must have the “ability to detect
sarcasm and false positives.”
Back
in 2011, the Department of Homeland Security (DHS) was monitoring
social media using a software program that instructed
analysts to
“create reports on certain items of interest that were found in
social media searches, including policy directives and debates
related to the department.”
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