Facebook's
Testing A Feature That Charges You To Send Messages To Friends
17
May, 2012
Facebook
is frantically casting around for new sources of revenue, Geoffrey
Fowler and Shayndi Raice of the Wall Street Journal report.
One
new feature the company is testing is called "Highlight."
Currently
live in New Zealand, Highlight allows you to pay up to NZ$2 (~$1.50
US) to be sure that your friends see a post. It's a per-post charge.
(Without
this, your post might get pushed down your friends' news feeds before
they see it. Or Facebook's algorithms might not put it in your
friends' feeds at all.)
This
service is similar to the "Reach Generator" feature that
the company recently began offering to brands to make sure that most
of their "fans" saw their posts.
We
understand that social-media posts flow like water and that it's easy
for posts to be missed. We also understand that Facebook is eager to
generate revenue.
But
this idea seems preposterous.
If
you want to be certain that your friends see something you have to
say, why not just send them an email? Because charging you to ensure
that your friends see your posts seems just like Facebook trying to
charge you $1.50 per email.
Doesn't
it?
We
realize email is for dinosaurs (like us). But come on. $1.50 per
post? That's 5X more than the cost of a physical letter!
(And
imagine how annoying this could be for your friends. Now, they can
happily ignore everything you say, and you're none the wiser. With
"Highlight," they'll be forced to acknowledge that they saw
your post and didn't respond to it!)
Nor
is "Highlight" the only revenue-generating feature Facebook
is testing or rolling out. There's the App Store clone called App
Center. There's the Dropbox clone
for filing sharing. And so on.
At
Facebook's IPO price, investors are implicitly counting on the
company developing vast new revenue streams. And it seems as if
Facebook knows that and is trying to provide that.
But
we can't imagine paying Facebook $1.50 to deliver a message.
UPDATE:
Neowin has some screenshots of Highlight here.
The company is apparently testing different price points.
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