FACEBOOK
DOWN: SITE
AND APP STOPS
SHOWING PHOTOS AS
USERS ALSO REPORT
ISSUES
WITH
WHATSAPP
3
June, 2019
Facebook
has stopped working properly, at the same time as WhatsApp.
Rather
than a total or global outage, the Facebook issue appears to be
specific to certain features. Users report that specific posts or
photos don't show, but that the page might load, leading to
international frustration.
Issues
are being reported across the world, according to the tracking
website Down Detector. Users in Europe, the US, South America and
Japan were particularly affected, with thousands of users across the
globe running into problems.
The
problems come at the same time as a similar issue on WhatsApp. There,
files appear to be running into problems sending – meaning that
photos, videos and voice messages won't show up properly.
And
users also report that Instagram has stopped working, with photos
also failing to load on that site.
Facebook's
"Platform Status" page, which is intended to track problems
with the site, shows a message indicating that the service "is
Healthy". But that site can be slow to reflect problems,
especially when they are less widespread.
Last
time all three of Facebook's major services broke, the outage lasted
for many hours. It later blamed that problem on a server issue that
had a knock-on effect on Instagram and WhatsApp, as well as Facebook,
since the three use shared infrastructure.
"As
a result of a server configuration change, many people had trouble
accessing our apps and services," Facebook posted on Twitter
after that previous outage was fixed. "We've now resolved the
issues and our systems are recovering. We’re very sorry for the
inconvenience and appreciate everyone’s patience."
When
those problems happened in March, they were said to be perhaps the
biggest outage in the history of the internet, hitting millions of
people.
“By
duration, this is by far the largest outage we have seen since the
launch of Downdetector in 2012,” Tom Sanders, co-founder of
Downdetector, told Techcrunch in the wake of that outage. “Our
systems processed about 7.5 million problem reports from end users
over the course of this incident. Never before have we such a large
scale outage.”
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